Careers

The Search for Excellence

We seek highly skilled personnel with multidisciplinary skills, curiosity and the ability to work with a team.  Our customers are global leading suppliers of highly advanced and sophisticated devices and equipment. They come to Valtronic because they expect to receive world-class standards in product design and development, industrialization and production. Failure is not an option.

Teamwork

At Valtronic, we believe that teams are stronger than individuals. Continuous improvement of our knowledge and skills, driven by mutual respect and curiosity allows us to prototype and challenge new ideas that will eventually allow us to reach the objectives.

Passion and Motivation

At Valtronic every challenge is an adventure driven by passionate people, motivated by excellence and rewarded by success.

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Current Opportunities

CSR & Order Entry

SUMMARY:

The customer service representative position is responsible for processing orders for product received by mail, telephone, fax or e-mail from customers or company employees. Interacts with customers; gives information in response to inquiries about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns or via phone or mail.  Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.  You will closely interact with materials and operations and attend daily production meeting. You are the customer advocate in the building.

 

ESSENTIAL FUNCTIONS:

  • Communicate with customers by telephone, email, and video conference.
  • Provides customers with information about products and services related to order status, product information, account status, pricing, product or service, customer forecasting in their portal. 
  • Takes orders, cancels customer accounts and adjusts invoices.
  • Resolve complex customer complaints, questions, and problems.
  • Checks that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • May solicit sales of new or additional services or products.
  • Receives orders for products by mail, phone, email or fax. 
  • Gives or sends price quotations to customers.
  • Contract review and edits orders received for price and nomenclature.
  • Informs customers of unit prices, shipping date, anticipated delays, and any additional information needed by the customer.
  • Work with customer’s excess inventory buy back. 
  • Advises customers if the order is close to the current dollar discount and inquires if they would like to take advantage of the discount by adding on to the order.
  • Writes or types order forms, or enters data into computer, to determine total cost for customer. 
  • Prints shipment documents and forwards to the customer service manager for review.
  • Checks shipping orders to ensure they are accurate with regard to quantity shipped. This is done by comparing shipping documents with computer-generated reports.
  • This position will act as a back up to the Quote Coordinator
     

EDUCATION AND SKILLS:

As our Customer Service/Order Entry Representative, you must have an outgoing personality to work with all levels of the organization. You should have the ability to work well individually and/or in a team environment. It is also important that you display excellent verbal and written communication, interpersonal, and active listening skills, as well as the ability to easily connect with others. Experience working with MS Office (Excel, Word, Power Point, Outlook and etc.), Salesforce, SAP and work to meet customer scheduled deadlines. You should have 5 to 7 years’ experience in customer service and order entry. Project management skills are beneficial (PMP Certification is a plus) and proficiency in Microsoft Office.  We offer hospitalization insurance, group life, dental and vision insurances, and 401(k).  All external hiring is contingent upon the successful completion of a pre-employment drug screen and a criminal background check.

 

Location: Solon, Ohio

Please include Customer Service Order Entry in the subject line of your reply.  Please send resume to glevar@valtronic.com in Microsoft Word format.  No third party resumes or telephone calls. We are an Equal Opportunity Employer M/F/H/V.  

Engineer Conception & Development - Mechanical

Company leader in the fields of miniaturization, complex medical system and orthopaedics, recognized internationally for its solutions of design, development and production in industry and medical, researches for location headquartered in Switzerland as a Engineer Conception & Development - Mechanical. The candidate should be looking for new challenges with the willingness to invest in our Design & Development department and to strengthen the team Engineers.

 

ESSENTIAL RESPONSIBILITIES:

  • Embed a team in charge of developing a new automated machine feasibility study phase to the start of production.
  • Plan, organize and ensure the realization and completion of engineering projects entrusted to it in the context of its specific knowledge.
  • Monitor the progress of conceptions operations across mainly but not exclusively, controlling costs, quality and deadlines. Search the choice of the best solutions implemented.
  • Projects will allow the company to maintain a lead over its competitors, to keep existing customers and develop new applications to ensure its growth and integration into the management system of ISO9001 and ISO13485 Quality so that our products can meet the requirements for the manufacture of medical products.

 

Profile:

  • Master degree / HES in mechanical engineering or microtechnology or equivalent
  • Successful experience of 5 years in the development of complex machines
    • Experience in the development of fluidic system
    • Experience in complex machine architecture development
    • Experience in participation in risk analyzes (design & process)
  • Creativity, rigor and taste for challenge, solution-oriented.
  • CAD software, SolidWork
  • Languages: French, English (B2)
  • Ability to work in a team, good communication

We offer :

The chance to evolve in a company at the service of life.

Great social sbenefits

 

Entry: Immediately or to be defined

 

Interested? Do not hesitate to send your CV to:

Valtronic Technologies (Suisse) SA

Christine Aubert Route de Bonport 2, 1343 Les Charbonnières

Ou par e-mail à : caubert@valtronic.com; gboulard@valtronic.com

Engineer Conception & Development

Company leader in the fields of miniaturization, complex medical system and orthopaedics, recognized internationally for its solutions of design, development and production in industry and medical, researches for location headquartered in Switzerland as a Engineer Conception & Development. The candidate should be looking for new challenges with the willingness to invest in our Design & Development department and to strengthen the team Engineers.

 

ESSENTIAL RESPONSIBILITIES:

  • Embed a team in charge of developing a new automated machine feasibility study phase to the start of production.
  • Plan, organize and ensure the realization and completion of engineering projects entrusted to it in the context of its specific knowledge.
  • Monitor the progress of conceptions operations across mainly but not exclusively, controlling costs, quality and deadlines. Search the choice of the best solutions implemented.
  • His projects will allow the company to maintain a lead over its competitors, to keep existing customers and develop new applications to ensure its growth and integration into the management system of ISO9001 and ISO13485 Quality so that our products can meet the requirements for the manufacture of medical products.

 

Profile :

  • Masters degree in electrical or electronic engineering or equivalent
    • Successful experience of 3 years in the development of complex industrial Experience in software development
    • Experience in system architecture development
    • Experience in participation in risk analyzes (design & process) Connaissance des normes : ISO 13485, IEC 60601, IEC 62304, CFR21-part 11, marquage CE et 510K
  • Creativity, rigor and taste for challenge, solution-oriented
  • Knowledge of C, C ++, PLC , Linux
  • Knowledge of different communication bus
  • Embedded Software
  • Automation
  • Languages: French, English (B2)
  • Ability to work in a team, good communication

We offer :

The chance to evolve in a company at the service of life.

Great social benefits

 

Entry: Immediately or to be defined

 

Interested? Do not hesitate to send your CV to:

Valtronic Technologies (Suisse) SA

Christine Aubert Route de Bonport 2, 1343 Les Charbonnières

Ou par e-mail à : caubert@valtronic.com; gboulard@valtronic.com